Sue Clark Health & Fitness – Privacy Policy

1.    Purpose of this notice

This notice describes how we collect and use personal data about you, in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act 1998 and any other national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

2.    About us

Sue Clark Health & Fitness is the trading name for the health and fitness business run by Sue Clark and operating from premises at 68 Clayton Park Square, Jesmond, NE2 4DP. The business has a website at www.sueclarkhealthandfitness.co.uk/ and uses a third party booking system provided by “Team Up”.

3.    How we may collect your personal data/what information we collect about you

Information provided by you

All people attending a consultation will be asked to provide certain personal data. This will include contact details (telephone number, address, e-mail address) as well as certain information relating directly to the proposed services to be provided (for example weight, height, general health questionnaire etc.)

Website

Our website server automatically records information that your browser sends whenever you visit, such as your IP address, details of the web browser and operating system that you are using, the date and time of your request, the specific page requested and how you arrived at that page (eg the search term used to find the page or link clicked to access it). This is statistical data about our users’ browsing actions and patterns and does not identify any individual.

We may store information about your use of our site and preferences by using cookies which are stored on your computer’s hard drive. You may refuse to accept cookies or receive notification when you receive cookies by adjusting your privacy settings in your browser. However, if you refuse cookies in a few cases you may be unable to access certain parts of our site or to use all of its functionality.

Team Up

We use a third-party booking system for classes provided by Team Up. Team Up have advised us that they are fully GDPR compliant. Their privacy policy can be viewed at https://www.teamup.com/privacy-policy/

4.    How we use personal data we hold about you

We use contact details as a way of communicating with you for the purposes for which the information was given or to inform you about any matters we feel might be of interest to you.

We use personal health data as a way of tailoring our services to suit your particular health and fitness requirements and to monitor performance against your health and fitness objectives.

We may use information collected from our website to personalise your repeat visits to our website. We will not share your information for marketing purposes with any other organisations without your prior explicit consent. You can opt out from receiving information from us at any time by sending an e-mail to sueclark@sueclarkhealthandfitness.co.uk

5.    Data sharing

We will not share your information with any third parties without your prior explicit consent unless required to do so to comply with a legal or regulatory obligation, to enforce our terms of use, or to protect our rights or those of other users of our website.

6.    Other websites

Our website contains links to other websites. This Privacy Policy only applies to our website. If you access other websites via our links you should read their own privacy policies.

We may use social media sites such as Facebook and Twitter.  If you use these services, you should review their privacy policy for more information on how they deal with your personal information.

7.    Access to your information

You have a right to access, modify and delete the personal information that we hold about you. If you would like a copy of your personal information, please email us at  sueclark@sueclarkhealthandfitness.co.uk or write to us at 68 Clayton Park Square, Jesmond, Newcastle upon Tyne NE2 4DP

8.    Data security

We have put in place commercially reasonable and appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to only those people who have a need to know in order to provide our services to you. They will only use your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

9.    Changes to our privacy notice

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 23rd May 2018.

10. Contact us

If you have any comments or queries in connection with our privacy policy, please contact us at sueclark@sueclarkhealthandfitness.co..uk

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues, at any time. The ICO’s contact details are as follows:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK8 5AF

Telephone – 0303 123 1113 (local rate) or 01625 545 745, Website – https://ico.org.uk/concerns